Meta debuts its Muse AI agent. Will consumers trust it?

To ease consumers’ fears, Meta not only talks in depth about its security promises, offering technical documentation and explanations. The company has also designed Muse in a way that would make consumers feel more connected with the agent itself. Users can customize Muse by giving it a name, picking out its avatar, and configuring its look and various settings that dictate how the agent communicates with them.

Time will tell if this personal connection and the utility Muse provides are enough for consumers to once again trust Meta with their personal information.