Majority of Nigerian govt agencies now have timely response mechanisms – Zahra Audu

The Director General of the Presidential Enabling Business Environment Council, PEBEC, Princess Zahrah Audu, said that 98 percent of the 69 ministries, departments, and agencies now have effective response mechanisms.

Audu disclosed this on Friday in Abuja while briefing journalists on the ease of doing business in Nigeria. 

Audu said the council’s assessment revealed significant improvements in responsiveness, transparency, and adherence to service delivery timelines by government agencies across the country.

“Between 2025 and 2026, we can boastfully state that 98 percent of the 69 MDAs that we track are very responsive.

“If you call them, you will get a timely response. If you send an email, they will respond, and in terms of service timelines, they are delivering within prescribed timelines,” she said.

She attributed the improvement to reforms by President Bola Ahmed Tinubu’s government. 

According to her, the program focused on providing technical support to agencies to improve performance rather than adopting a naming-and-shaming approach to enforcement.

“We are here to fix the challenges that plague the business environment.

“When we identify gaps, we work with agencies to provide technical assistance and create solutions that improve ease of doing business,” she said.