While Klaviyo’s stock has taken a hit alongside other SaaS companies, Torres and Bialecki believe the platform’s years of customer data give its AI agents an advantage over competitors like Decagon and Sierra.
“Elias and I coalesced on the mission of how we provide agents for businesses that they can give to their customers,” Bialecki said, adding that he is excited to work with Torres again as he did at the beginning of the cloud era. “It’s the next big tech revolution: agents. Let’s get the band back together, and let’s go build.”
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