MSG vows to fix 'mistake in our pricing' after Knicks fans condemn ticket costs

New York Knicks fans who were outraged at exorbitant ticket prices for home games when they went on sale earlier this week are getting some relief.

Madison Square Garden Corp. (MSG), the parent company of the Knicks, said Thursday, Sept. 17 it made a mistake in its pricing structure when individual game tickets for the 2026-27 NBA seasn went on sale the day prior, resulting in face value seats for the regular-season opener against the Philadelphia 76ers being listed in excess of $1,000.

And those were the prices for tickets in the upper deck of Madison Square Garden.

The Knicks, who in June won their first NBA championship in 53 seasons, had toiled in mediocrity for years during the 2010s, leading to several loyal fans voicing their indignation.

“A multibillion-dollar franchise pricing its own non-wealthy fans out of the Garden on a night the fanbase has been dreaming about for 50 years,” one fan wrote on social media. “Shameful.”

Fans arrive ahead of the New York Knicks Championship ticker tape parade and victory rally celebrating winning the 2026 NBA Finals on June 18, 2026 in New York City. The New York Knicks defeated the San Antonio Spurs in five games to win their first NBA Championship in 53 years.

<1 / 13

Fans arrive ahead of the New York Knicks Championship ticker tape parade and victory rally celebrating winning the 2026 NBA Finals on June 18, 2026 in New York City. The New York Knicks defeated the San Antonio Spurs in five games to win their first NBA Championship in 53 years.

<2 / 13

<3 / 13

<4 / 13

<5 / 13

<6 / 13

<7 / 13

<8 / 13

<9 / 13

<10 / 13

<11 / 13

<12 / 13

<13 / 13

In some cases, the ticket prices represented increases of 400% from last season. As a result, the company has decided to pause sales so that it can correct the issue.

“We are pausing Knicks individual ticket sales due to a mistake in our pricing,” MSG said Thursday, Sept. 17 in a statement. “We are rolling back to last year’s prices plus an average increase of 12%. We will restart sales with new prices shortly, and anyone who already purchased individual tickets will be refunded for the difference. Our intention was never to overcharge our loyal fans, and we thank everyone for their support of the Knicks and their patience as we get this right.”

The Knicks have increased prices in the past, particularly as they have had recent success, making the postseason five of the last six seasons.

The regular-season opener against Philadelphia is scheduled for Oct. 20, when the team will raise the banner to commemorate New York’s championship.