I put Muse, Dot, and Instinct to the test. There was a clear winner, but not because it worked best.

I’ve been playing around with various AI agents — Muse, Instinct, and OpenAI’s Dot, and I’ve found them genuinely really useful for certain things.

I put them to some, uh, semi-rigorous testing.

Ok, not totally rigorous or controlled, but I gave them all the same 3 tasks — triage my email, order me lunch, and build me a personal website — and it was interesting to see which worked best.

It was also interesting to see how differently they functioned at these tasks.

If you haven’t started using an AI agent yet but are curious, well, I’m not sure that this is going to answer all your questions, but maybe is a place to get started.

A big spoiler here for my ultimate recommendation: right now, Meta’s Muse is the only free one of the bunch, so in my mind, that wins for most normal people who just want to try an agent out.

OpenAI’s Dot is only for the $100/month plan (ouch!) and Instinct is currently invite-only.

Do the free one (unless you’re already paying for the ChatGPT plan, in which case you’re probably already a pretty pro user and probably don’t need my advice).

Most of it I don’t need to bother opening.

Help me figure out which are the important ones.

Muse: Muse has been a dutiful soldier here, and this was pretty much the first task I gave it when I started using it a few weeks ago.

So far, “triage my email” has been the one truly useful thing an agent has done for me.

Instinct: Overall, I don’t like the fact that Instinct works mainly through your text messages vs. a dedicated app.

While that’s very convenient in certain ways, I don’t like the idea of seeing email (bad, no fun) in my texts (good, fun) — mixing the two feels wrong.

However, I have to hand it to Instinct — it found a Paperless Post invite for a party that I would otherwise have completely missed in my personal email.

It was the only agent to pull that one out for me.

Dot: Dot did something truly useful that required a lot of context, and it did all on its own.

It noticed an older email exchange from last month with my tax accountant (I had filed for an extension, due in October).

Dot noticed my accountant never confirmed he actually filed my taxes — yikes!

This actually really saved me! (Don’t worry, the taxes had indeed been filed.) Finding an older — but important — email exchange that I hadn’t closed the loop on is exactly what I want from an AI agent/assistant.

I feel like 90% of things I’d rather do myself, but my human brain gets easily distracted and forgetful, and there are plenty of things I forget to deal with or get distracted.

Also me, for not going to jail for tax evasion.

I asked each agent to order me a salad at a specific local restaurant.

Because I didn’t want to annoy real humans, I did the orders for pickup, to avoid any confusion or multiple separate deliveries.

This turned out to be a real fiasco, and I learned my lesson: it would have been infinitely easier for me to just do it myself.

Muse: Initially, Muse was very helpful.

I accidentally gave it the wrong restaurant name, but Muse helped me find the right place and pulled up the correct menu options for me to see.

I had already connected my credit cards with Stripe, so I figured this would be easy.

It offered up my debit card or another Mastercard, which I assumed was my regular credit card (I had just gotten a new card in the mail and didn’t recognize the last four digits).

When I finally went to check my wallet, I discovered it was a mistake — it was actually the card connected to my health insurance-related HSA account, which is only approved for medical expenses.

By the time I straightened this mess out, I had already moved on to placing orders with Instinct and Dot.

When I went to pick up my orders at the restaurant, there were only two bags with my name on them.

Sure enough, I had gotten so distracted with the other orders that I never confirmed with Muse about placing the order, and it never sent through. (Can you see now what I was saying before about how I get distracted and don’t finish tasks?) Instinct: The most annoying part about Instinct, again, in my opinion is that it’s over text messages.

That means there were some quirks when I tried to text on my laptop — sometimes it failed to send as SMS.

But after a few fails, Instinct was able to place the order relatively quickly.

All told, this took 9 separate text messages on my end — not including Instinct’s responses.

It is hard for me to imagine that this was at all easier than just going onto the restaurant’s website or UberEats and doing it myself.

Although the process was fairly painless, there was one thing I didn’t like: it put the other through with no tip (!!!) and didn’t ask me if I wanted to add one.

Dot: Somehow, this was the most difficult to get to work.

It kept getting tripped up by the 6-digit code sext by text needed to login, but it kept failing (I had to get the code texted 3 separate times), and the browser it created for me to enter wouldn’t let me type into it.

A mess, basically, but finally it worked.

I feel very confident in saying that it would have been infinitely easier to just place the order myself through regular means.

It’s possible that it would be easier to order in the future, since I’ve already done the work of setting it up once.

I have an old personal/professional website, but it’s due for a refresh.

I have terrible aesthetic sense and don’t want to spend much time designing a site.

Seems like a good job for AI to do for me!

Muse: I appreciated that, unlike Dot and Instinct, Muse didn’t use the photo of my face from my byline photo (it seems very weird to have a giant photo of your own face on a professional website).

But all three basically did the same thing: pulled the info from my author bio on Business Insider, selected some recent articles as clips, pretty basic stuff.

Instinct: The design here was the most boring, and in a way I wouldn’t even know how to make it look better (terrible aesthetic sense!).

Weirdly, the selected article it pulled for me were random ones from over a year ago.

Dot: The look and design were probably the best here, and it pulled a decent mix of articles I’d want to showcase.

But GOOD GRIEF the tagline here is so corny that I’m sort of embarrassed to even show you, even though I didn’t write it myself: Winner: Based on the mockups it made with design alone, I’d go with Dot.

But all three of these made such cringey, cheesy copy about me that it honestly made me feel genuinely depressed.

Obviously, I’d have to rewrite all the copy myself, and pick the articles for clips — and at this point, is this even saving me any time beyond being a very generic template?

Conclusion: The biggest challenge with all of them was figuring out what kind of task an agent is well-suited for.

Most of all, I found that trying to manage three different agents at the same time was a huge hassle.

I want AI agents to be like a wife — making my life easier by anticipating my needs, not a husband who simply does chores when told.

But this has backfired on me: now I have three wives, and they’re all nagging me and I’m forgetting which is which.

Ultimately, I don’t recommend AI polygamy.

May my experiment with it help you choose your bride.

Advertisement