He sees agents entering other fields where they will learn tasks, from customer service to medicine, but hopes the goal will be to augment human workers in those areas, too.
“Code and software has been the first to move, but we8217;ll see this happen in all these other industries,” he predicts. “One thing that’s been clear to us since the beginning is, it should always be up to the human what to do … you really see this in software engineering, but I think it’s true in all these other professions too.”
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