5 people who pivoted into AI jobs — and how they did it

• AI has become a hiring buzzword, and five employees explained how they added it to their job titles.
• Two non-technical Microsoft employees said having a humanities background was a strength.
• One worker transitioned from UX design to AI communications.

Sajani Lokuge, AI content manager

Lokuge told Business Insider that her job title may be different, but she’s using a lot of the same skillset that was relevant to her as a UX designer. Instead of designing screens and interfaces, she’s designing how people understand a new product category.

For those considering a similar career shift, she advises taking the leap before feeling completely ready. The technology is evolving so quickly that everyone is learning as they go, she said, and AI skills can be learned.

She also emphasized the importance of building a portfolio that showcases your abilities. For her, posting about AI-related content on social media helped demonstrate that she could clearly communicate technical ideas, which made her a good fit for the role.

An earlier version of this story appeared on April 25, 2026.